Cattle company safeguards field operations with business-critical application support
Our client, a large cattle company with over a dozen properties, is responsible for more than 450,000 cattle being bred and raised. They use StockIT, one of the key field operations systems used for capturing data. However, StockIT decided to stop providing support for the application. Having used StockIT for years, staff and processes have accustomed to it and an off the shelf product was not viable.
Building a custom application would consume more time, and affect operational efficiency during a business critical period. Pyxle decided to instead support the client’s use of the StockIT application during the business-critical period.
Today Pyxle provides support for a legacy application that was discontinued by the original vendor and focuses on improving application performance by identifying the root causes of issues and providing permanent fixes for application bugs. Within a few months of starting application support services with Pyxle, the StockIT related incident count reduced by 50%.